HOPELINE™

Hope Is Just a Text Away™

Support on your terms—no judgment, no pressure.

Free, Confidential, Compassionate support.

In 2014, Community United for Suicide Prevention and Awareness launched HOPELINE™, a first-of-its-kind emotional support text line. It was designed to meet people where they are—on their phones—and to offer real-time support from trained crisis counselors. Today, HOPELINE™ connects people of all ages to free, 24/7 emotional care, whether they’re in crisis or just need someone to listen.


You don’t have to wait until things feel unbearable. Text us anytime.

A group of people are sitting at picnic tables under a covered area.

Here When You Need It Most

How HOPELINE™ Works

  • Text “HOPELINE” to 741741 from anywhere in the United States.
  • You’ll get a response from a trained, nonjudgmental crisis counselor within minutes.
  • Together, you can talk through what you’re feeling and explore ways to find calm and next steps.

It’s free. It’s private. And it’s open to anyone—no matter your age, background, or situation.

Sometimes a Text Can Save a Life

Connection doesn’t have to be complicated.

Every year, thousands of people reach out to HOPELINE™ for reasons big and small:


  • A fight with a loved one
  • Stress at work or school
  • Grief or loss
  • Anxiety, depression, or panic
  • Suicidal thoughts or urges
  • Loneliness or feeling overwhelmed


For many, HOPELINE™ is the first time they’ve ever told someone how they’re really feeling. That one text can be the first step toward hope.

Text HOPELINE™

to 741741

Hope and Help is Just a Text Away

Questions About HOPELINE™?

Here’s what you need to know before you text.

  • Is HOPELINE™ really free?

    Yes, it’s completely free to use. There are no fees or hidden charges for texting HOPELINE™. The only possible cost would be standard text messaging rates from your cell phone provider, but most carriers include unlimited texting plans. We want support to be accessible to everyone, no matter their financial situation.

  • Do I have to be in a crisis to use HOPELINE™?

    Not at all. HOPELINE™ is for anyone who needs emotional support—whether you’re in a full-blown crisis or just need someone to listen after a tough day. People reach out for all kinds of reasons, big and small. If you’re wondering whether you should text, that’s usually a sign that you can.

  • Who answers my texts?

    Every message is answered by a trained crisis counselor who listens without judgment. They’re here to support you with empathy, compassion, and tools to help you feel calmer and more in control. These are real people—not bots—ready to walk alongside you in a tough moment.

  • Is my conversation private?

    Yes. Your texts with HOPELINE™ are confidential and treated with respect for your privacy. We don’t share your information with anyone unless you’re in immediate danger and emergency services are required to keep you safe.

  • What if I’m worried about someone else—can I text for them?

    Absolutely. Many people use HOPELINE™ to talk about concerns they have for friends, family members, or coworkers. A counselor can help you process what’s going on and offer suggestions for how to support your loved one, along with resources you can share with them.